Privacy Policy

Effective Date: [Insert Date]

At Zapaka Fashion (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zapakafashion.com or purchase our elegant formal wear and accessories.

1. Information We Collect

To provide our premium fashion services, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you purchase our cocktail dresses, evening gowns, or men’s outfits.
• Payment Information: Credit/debit card details (processed securely through our PCI-DSS compliant payment processors), though we never store full card details on our servers.
• Order Details: Information about the formal dresses, accessories (such as earrings, necklaces, and headbands), or blazers you purchase.
• Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies.
• Communication Records: Correspondence when you contact our fashion specialists at [email protected].

2. How We Use Your Information

We use your information with the elegance and care befitting our formal wear collections:

• To process and fulfill your orders for prom dresses, bridesmaid gowns, and other special occasion wear
• To provide customer support for your formal wear inquiries
• To improve our website and tailor our collection of cocktail dresses and evening wear to your preferences
• To send you updates about new arrivals in our dresses collection or exclusive offers (only with your consent)
• To prevent fraud and ensure the security of transactions for our luxury garments
• To comply with legal obligations regarding formal wear sales

3. Sharing of Your Information

We treat your data with the same discretion we apply to our exclusive designs:

• Service Providers: We may share information with trusted partners who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing – all bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law regarding international formal wear sales.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your information with the same dedication we apply to crafting our luxury garments:

• All data transfers are encrypted with 256-bit SSL technology
• Payment processing complies with PCI-DSS standards
• We implement strict access controls to personal data
• Regular security audits ensure ongoing protection
• Data is stored only as long as necessary to serve our fashion clientele

While we implement these sophisticated measures, no system is completely secure – we cannot guarantee absolute security for online transactions.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request details of personal data we hold about your formal wear purchases
• Correction: Update inaccurate information in your account
• Deletion: Request removal of personal data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional emails about our latest dresses and accessories
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests regarding special occasion wear purchases.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for secure payment processing and order functionality
• Analytics Cookies: Help us understand how customers interact with our formal wear collections
• Preference Cookies: Remember your choices (like currency preference)
• Marketing Cookies: Used with consent to show relevant ads for our dresses and accessories

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your shopping experience for our luxury garments.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your formal wear purchase data.

8. Children’s Privacy

Our website and formal wear collections are not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date when you shop for your next special occasion outfit.